Frequently Asked Questions
Everything you need to know about your Podium Boutique experience.
What is your standard shipping timeframe?
We offer express and standard shipping options. Standard orders typically arrive within 5-7 business days, while express shipping takes 1-3 business days depending on your location.
How do I initiate a return or exchange?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can start your return process through our online portal using your order number.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our fit notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products ethically sourced?
At Podium Boutique, we prioritize quality and responsibility. We partner with manufacturers who adhere to strict fair labor standards and sustainable production practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.